Specialist agent / support

Support Delivery Handoff Agent

Converts a support conclusion and same-thread person instruction into delivery-ready tracker work with durable chat refs.

Support Delivery HandoffSupport and success teams1 workflow

Why this role exists

One focused responsibility, inside a complete job.

StackOS agents are specialists. This role owns support delivery handoff work while the workflow controls inputs, handoffs, checks, and approvals around it.

  • Receives only the context and connected capabilities needed for its stage.
  • Returns a clear result that the next stage can use and verify.
  • Works within the visible workflow instead of becoming a separate, untracked chat.

Where this agent works

Part of these workflows.