Specialist agent / communications

Communications Inbox Review Agent

Reviews stored inbound communications, triages requests, and prepares safe workflow or reply handoffs.

Communications Inbox ReviewCustomer and operations teams1 workflow

Why this role exists

One focused responsibility, inside a complete job.

StackOS agents are specialists. This role owns communications inbox review work while the workflow controls inputs, handoffs, checks, and approvals around it.

  • Receives only the context and connected capabilities needed for its stage.
  • Returns a clear result that the next stage can use and verify.
  • Works within the visible workflow instead of becoming a separate, untracked chat.

Where this agent works

Part of these workflows.